Support centre

How can we help?

Start with a topic below, or message our team directly at support@moja.fit. We usually reply within 1–2 working days.

Bookings & sessions

Reschedule, cancel, or check a session with your trainer.

Payment didn't go through, or need a receipt for a booking or order?

Track an order, check delivery, or ask about a return.

Reset your password, update your details, or manage sign-in.

Payouts, your profile, verification, and going live.

Understand Pro membership, billing, and what's included.

Tell us what's going on and we'll email you back.